On Tuesday 5th December 2017 the Operators of Kaduna Electricity Distribution Plc Kaduna Electric Launched an innovative platform for E-payment of Electricity Bills for the benefit of the pre-paid customers of the company. The platform will enable the pre-paid customers of the company to obtain energy token from the comfort of their homes and offices, the online payment platform is in partnership with a payment solution provider Buy Power incorporated.
Speaking during the Launch of the platform the Managing Director/CEO of Kaduna Electric, Engineer Garba Haruna disclosed that the Disco came up with the idea as to make bills payment easy and convenient and stress-free. The Managing Director/CEO expresses optimism that the availability of a payment platform will open a new chapter in the customer services and shut the door of meter by-pass “I believe the excuses of inability to recharge at odd hours or on work-free days thereby forcing some people to bye pass their meter will now be a thing of the past,” he contended.
The Managing Director of Buy Power Incorporated, Benjamin Ufaruna, assured both the Managment and Customers of Kaduna Electric of a reliable and flexible payment platform and that the platform was developed using the most modern of technologies available in the country to accommodate heavy payment traffic.
Mr. Ufaruna Said: “Our platform was developed after careful study of most of the challenges that characterized online payment platforms in the country; it is not cumbersome and we have eliminated complex repetitive steps to make it easy to understand and use.” he also said the offline bills payment channels would be introduced in the first quarter of next year to further ensure efficiency in the service provided.